If you have any emergency repairs that need to be attended to outside of business hours,  please contact our nominated repairers:

Plumber: Henry Plumbing & Gas      0419 376 412 / 0431 191 550

Electrical: Saturn Electrical                 0404 090 968

Handyman: Phil Cooney                     0402 118 145

Locksmith: Lock Experts                      0408 231 345

EXTREME EMERGENCIES

SES                                                           132 500

Ergon                                                       13 10 46

Southern Downs Regional Council    1300 697 372

** Notice: Tenants may be liable for extra cost involved for maintenance called out that’s not emergency. Please see definition of an emergency repair below.

Please send an email to admin@sdrealty.com.au or leave a message on the office phone and advise of the emergency that has occurred. 

For NON URGENT maintenance, complete a Maintenance Request form or email and forward to the office for processing OR download the Maintenance Manager Tenant App and follow the instructions to report both URGENT and NON URGENT maintenance.

Brent Bowles

PRINCIPAL  0408 670 055

 

DEFINITION OF AN URGENT REPAIR

  • A burst water service. Ensure you turn the water off at the main
  • A blocked or broken toilet system
  • A serious roof leak
  • A gas leak
  • A dangerous electrical fault
  • Flooding or serious flood damage
  • Serious storm or fire damage
  • A failure or breakdown of any essential service or appliance provided by your landlord or agent for hot water, water, cooking, heating, or laundering. NB Check power box to ensure are switches are on. Check each appliance by removing all appliances then plugging in one by one.
  • Failure or breakdown of the gas, electricity, or water supply
  • Any fault or damage in the premises that makes the premises unsafe or insecure
  • An appliance, fitting or fixture that is not working properly and causes a substantial amount of water to be wasted

PLEASE NOTE:  Some issues may be identified but not repaired on the day as parts etc may need to be ordered